– Luccicare Skincare
1. What products does Luccicare offer?
We provide a range of premium skincare products designed to nourish, protect, and enhance your skin. Our collection includes cleansers, serums, moisturizers, sunscreens, and more.
2. Are Luccicare products safe for all skin types?
Yes, our products are formulated with dermatologist-tested ingredients suitable for most skin types. However, we recommend doing a patch test before first use. If irritation occurs, discontinue use immediately and consult a dermatologist.
3. Are your products cruelty-free?
Absolutely. Luccicare is committed to being cruelty-free. None of our products are tested on animals.
4. How can I place an order?
Simply browse our website, add your favorite products to the shopping cart, and proceed to checkout. Follow the steps to complete your purchase securely.
5. What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and selected digital wallets. Payment options may vary depending on your location.
6. How long does shipping take?
Orders are processed within 1–2 business days. Standard delivery usually takes 3–7 business days depending on your location. International shipping times may vary.
7. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and link to track your package.
8. What is your return policy?
Unopened and unused items can be returned within 7 days of delivery. For details, please refer to our Refund & Return Policy.
9. What if I receive a damaged or incorrect product?
If your order arrives damaged or incorrect, please contact our Customer Care team within 48 hours. We will arrange a replacement or refund.
