– Luccicare Skincare
At Luccicare, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the terms outlined below.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: name, email address, phone number, shipping and billing address, payment details.
- Account Information: login credentials if you create an account with us.
- Order Information: products purchased, order history, and delivery details.
- Technical Information: IP address, browser type, device information, and browsing activity on our website.
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders.
- Communicate with you about your purchase, account, or customer service requests.
- Provide updates on promotions, new products, and special offers (with your consent).
- Improve our website, products, and services.
- Prevent fraudulent transactions and maintain security.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share information with:
- Service Providers: shipping companies, payment gateways, and IT partners that help us operate our business.
- Legal Authorities: if required by law or necessary to protect our rights, safety, or property.
4. Data Security
We implement industry-standard security measures (SSL encryption, firewalls, secure servers) to protect your information. However, please note that no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and shopping cart.
- Analyze website traffic and improve user experience.
- Personalize marketing and advertising.
You can choose to disable cookies in your browser settings, but this may affect website functionality.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications at any time.
- Request a copy of your stored information.
To exercise your rights, please contact us at cs@luccicare.id
7. Children’s Privacy
Our website and products are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
